Every enterprise of today consists of Business Processes. Business Process Management is an important aspect of daily operations, with a set of coordinated functional activities to perform a task. It is crucial to have effective management of business process to achieve better delivery services, lower cost, improved revenue, and even enhance customer service. This is especially vital in many medium to large organizations with multi teams involved in most business processes. Business process management has become a crucial subject across organizations.
Since 2007, Matrix Invent MSC has been a long-term partner of OpenText. OpenText is an independent software company providing a comprehensive suite of software products that assist organizations to effectively manage and automate “Business Process”. Matrix Invent MSC has been a technological enabling partner of many Multi National Enterprise (MNC) to assist in the area of “Business Process Automation”.
Matrix Invent MSC has also developed an in-house product – MICAA, a financial CRM especially for the financial industry. In 2018, Matrix Invent MSC has become a service partner of SAP-Litmos, the world’s easiest to use Learning Management System (LMS) which enables users to optimize learning and development, improve performance, and monetize training. SAP-Litmos stands out because of the way learning is made interesting in ‘just three clicks’. Matrix Invent MSC has assisted in providing a number of services of automating business processes especially for the insurance and oil and gas (O&G) industry.